Banks To Refund 4bn To PPI Customers

It is estimated that over $4bn to customers who were fooled into paying for Payment Protection Insurance on a loan, mortgage or credit could be paid by banks and insurance companies. Experts previously estimated that customer who attempted to reclaim the payments could cost banks up to 1.2bn only but this new number includes the additional amount of customers who the banks will be forced to give refunds to.

Hundreds of thousands of customers were sold very expensive policies but would not be able to claim if they needed to. Among those who were convinced to buy policies were pensioners, the self-employed and those with long term medical conditions who, by definition, were ineligible for cover.

An estimate by the Financial Service Authority shows insurance brokers may have to pay up to 450m and the rest being paid by a range of PPI providers such as banks. The typical amount refundable to people who purchased individual policies is 2000 which has caused many consumers to enquire.

The FSA has already begun to make examples of leading high street banks by fining them as well as forcing them to offer refunds to all of the eligible customers. Leading insurance broker ‘The Swinton Group’ were fined 770,000 for serious failings and agreed to offer a full refund to over 350,000 customers while Alliance & Leicester were fined 7m.

There are plans to regulate and control the future sale of policies, a move which is strongly opposed by financial giants. The FSA aims to prevent companies using hard-sell tactics to pressure customers into taking out useless policies. Chairman for the Financial Services Consumer Panel, Adam Phillips, says that “for too long banks have regarded PPI as an easy product to sell and make money without considering whether it is really right for the customer

If you want to make a PPI claim, then visit Dons LLP for the best PPI claims lawyers.

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